Please read these Terms & Conditions carefully before using the w999 platform. This page covers account registration, betting, payments, bonuses, and more — all explained in detail.
By creating an account on w999, you are considered to have agreed to all of the terms below. Please take a moment to familiarise yourself with these key points.
Important Note: By creating an account or using the w999 platform, you are deemed to have fully accepted these Terms and Conditions. If you do not agree, please refrain from using the platform.
These Terms and Conditions form a legal agreement between w999 (hereinafter referred to as the "Platform" or "w999") and its users. w999 is an online Sports Betting platform operated for users in Bangladesh.
These Terms & Conditions apply in both Bengali and English. In the event of any conflict, the Bengali version shall be considered authoritative. w999 reserves the right to update these terms at any time — continued use of the platform after any changes constitutes acceptance of the updated terms.
W999 does not provide services to users in regions where online betting is prohibited by law. By using the platform, you confirm that accessing such services is legal in your jurisdiction.
To create an account on w999, you must complete the registration form with accurate and complete information. Accounts registered with false or incorrect details may be suspended at any time.
After registering, we strongly recommend enabling two-factor authentication (2FA) to keep your account secure.
Minimum age to use w999's services 18 Years. Anyone under 18 who opens an account or places a bet is in direct violation of our rules — such accounts and all associated transactions will be cancelled immediately.
Parents and guardians are responsible for ensuring minors do not access this platform. If a minor has created an account, we urge the guardian to contact our support team immediately.
Important: If a minor's account is identified, all deposited funds will be forfeited and legal action may be taken.
W999 currently supports deposits via bKash, Nagad, and Rocket. Additional payment methods may be added in the future.
Once a deposit is successful, your account balance is typically updated within a few minutes. If there is an unusual delay, please contact support.
KYC verification must be completed before withdrawing any winnings. Withdrawal requests from unverified accounts will not be processed.
Please note: w999 reserves the right to suspend withdrawal processing in cases of fraudulent transactions or suspicious activity.
W999 regularly offers a variety of bonuses and promotional offers. Each bonus has specific terms and conditions detailed on the offer page.
The support team can assist with any bonus-related queries. If anything is unclear, please ask before using the bonus.
Please make sure you understand the following rules before placing any bets on w999:
w999's decision is final in all betting disputes. Contact the support team to raise a dispute.
The Know Your Customer (KYC) process is a core part of w999's security framework. KYC verification is mandatory for withdrawals and for transactions above certain thresholds.
All submitted information is fully protected in accordance with w999's Privacy Policy.
The following activities are strictly prohibited on the w999 platform:
Consequences: Involvement in any of the prohibited activities listed above will result in immediate account closure and possible forfeiture of balance. Legal action may also be taken if warranted.
W999 may suspend or permanently close an account without prior notice for any of the following reasons:
Users can close their account at any time by contacting the support team. It is advisable to withdraw any remaining balance before closing the account.
W999 is not responsible for the following:
W999 is committed to maintaining high service standards and resolving any issues promptly.
W999 may update these Terms & Conditions — in part or in full — at any time. A notice will be posted on the platform and the last updated date on this page will reflect any changes.
Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.
For any questions or complaints regarding the Terms and Conditions, please contact the w999 support team:
We typically respond within 24 hours. For urgent matters, live chat is the fastest way to get help.