Protecting your privacy at w999 is our highest priority. This Privacy Policy clearly explains what information we collect, how it is used, and the steps we take to keep your data safe.
W999 believes that protecting user data is a right, not a privilege. We strictly uphold the following principles.
W999 (w999.wine) is an online Sports Betting platform operated for users in Bangladesh. We believe that protecting every user's privacy is a fundamental right. This Privacy Policy ("Policy") explains what types of information w999 collects, why it is collected, and how that information is managed.
This policy applies alongside w999's Terms & Conditions. By using the platform, you are considered to have accepted this Privacy Policy. Please read it carefully before registering.
This policy was last updated in January 2026. Any future changes will be reflected on this page, and registered users will be notified by email.
W999 collects two types of data — information you provide directly and information collected automatically.
| Data Type | Example | Collection Methods |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration & KYC Forms |
| Contact Information | Mobile number, email address | Registration Form |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing |
| Device Information | IP address, browser type, operating system | Automatically |
| Usage Information | Page visits, betting history, login times | Session Tracking |
| Location Data | Approximate geographic location | Automatically via IP |
We do not collect sensitive information such as religious beliefs, political opinions, or ethnic identity. Your financial information is stored fully encrypted and is never held in plain text.
W999 uses collected data for the specific purposes listed below. Data is never used beyond these stated purposes.
W999 never transfers your data to third parties for marketing purposes. Our internal analytics operate entirely on anonymized data.
The w999 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help enhance your browsing experience.
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.
W999 does not sell or rent your personal information. However, data may be shared with third parties in the following limited circumstances:
Important: Outside of the above circumstances, w999 never shares your data with any other party. All third parties we work with are contractually obligated to comply with strict data privacy requirements.
W999 does not retain your data longer than necessary. Retention periods vary depending on the type of data:
| Data Type | Retention Period |
|---|---|
| Account Data (active accounts) | Until account closure |
| Transaction Records | Minimum 5 years (legal requirement) |
| KYC Documents | 5 years after account closure |
| Log & Session Data | 90 days |
| Customer Support Contact | 2 Years |
| Analytics Data (Anonymous) | Indefinitely (anonymized) |
After the applicable retention period, data is securely deleted or fully anonymized.
Under the w999 Privacy Policy, you have several important rights regarding your own data:
To exercise these rights, email our support team: support@w999.wine. We typically respond within 72 hours.
W999 strictly prohibits providing services to anyone under 18. We do not knowingly or unknowingly collect any information from minors.
If a parent or guardian discovers that their minor child has registered on w999, please contact our support team immediately. We will close the account and delete all associated data.
For Parents: We strongly recommend using parental control software on your devices to prevent underage access to online betting platforms.
W999 employs multiple layers of security to protect your data:
That said, no data transmission over the internet is entirely risk-free. While w999 takes every reasonable measure to protect your information, absolute security cannot be guaranteed. It is equally important that you keep your account password strong and never share it with anyone.
W999 may update this Privacy Policy from time to time. Depending on the nature of the change, we will notify you in the following ways:
Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree with the new policy, you have the right to close your account.
Keep an active email address on your account and enable notification settings to stay up to date.
If you have any questions, comments, or requests regarding this Privacy Policy or your personal data, please reach out to us:
Our dedicated privacy team is ready to address any concerns quickly and effectively. You are welcome to reach out in Bengali — our support team provides full assistance in Bengali.